At Domestica, we are committed to protecting your personal information and your right to privacy. This Privacy & Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our services to you:
Personal Data: When using our services, we may ask you to provide us with certain personally identifiable information, such as your name, email address, phone number, and delivery address.
Tracking and Cookies Data: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can instruct your browser to refuse cookies, but this may affect your ability to use some parts of our website.
Log Data: We may collect information that your browser sends whenever you visit our website. This log data may include your IP address, browser type, browser version, the pages of our site that you visit, and the time spent on those pages.
2. How We Use Your Information
Domestica uses the collected data for the following purposes:
- To provide and maintain our services, including processing and fulfilling your delivery requests.
- To communicate with you, including responding to inquiries, customer support, and updates regarding your order.
- To improve our website and services based on user feedback and performance analysis.
- To detect and prevent fraudulent activity and secure our systems.
- To comply with legal obligations and enforce our terms of service.
3. Sharing Your Information
We do not sell or share your personal data with third parties except under the following circumstances:
Service Providers: We may share your information with trusted third-party service providers that assist us in operating our services, such as delivery partners, payment processors, and customer support services.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you before your personal data is transferred and becomes subject to a different Privacy Policy.
4. Data Security
We take the security of your personal data seriously and employ commercially acceptable means to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Data Protection Rights
You have the right to:
- Access, update, or delete the personal information we have on you.
- Withdraw consent to the processing of your data at any time.
- Request that we restrict or stop processing your personal information under certain conditions.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any updates.